Article 21 requires a risk assessment covering your entire organisation, including the OT environment. Learn what the requirements mean in practice, where the gaps typically are, and how to document everything correctly.
Many OT organisations treat NIS2 as though it is primarily an IT concern. That is a misunderstanding that can prove costly.
A central element of NIS2 is Article 21 – the risk assessment provision – which requires you to identify and manage risks across all assets your organisation relies on, including suppliers, sites, and the systems that control production lines, energy installations, and critical infrastructure.
If your OT environments have not been factored into that work, you may be carrying vulnerabilities you have no visibility into. Left unaddressed, those gaps can ultimately disrupt critical societal functions – and then cost you heavily when the supervisory authorities come knocking.
The challenge is that while Article 21 was written to be technology-neutral, it was effectively designed with IT logic in mind. OT environments operate by an entirely different set of rules.
This article explains what Article 21 actually requires, why risk assessment is particularly difficult in an OT context, and what you can concretely do about it.
Are you doing enough on NIS2? Read more here:
NIS2 and OT Security: How far along are you - and is it enough?
Article 21 is the directive's core cybersecurity provision. It requires both essential and important entities to take appropriate and proportionate technical, operational, and organisational measures to manage risks and to limit the impact if something goes wrong.
The critical word is proportionate. It means that the specific measures required to comply with Article 21 will not look the same for every organisation. What is sufficient depends on:
The measures must also be based on an all-hazards approach. It is not enough to address only the obvious cyber threats. All relevant threats to the security of systems and their physical surroundings must be taken into account.
And then there is the governance requirement: management must approve the risk assessments and security measures and take ownership of them. NIS2 compliance is a board-level matter – it cannot be handed off to the IT department.
Article 21(2) sets out 10 minimum requirements. On paper, they sound reasonable enough. But for an OT organisation, there is often a significant gap between what the requirement says and what is actually achievable in practice.
|
# |
Requirement |
What it means in OT practice |
|
2a |
Policies for risk analysis and information system security |
Risk analysis must cover ICS/SCADA/PLC systems – not just IT infrastructure. That requires a methodology adapted to OT operational logic, not one lifted directly from the IT world |
|
2b |
Incident handling |
Incident response plans must reflect OT reality. Downtime on a production line is not the same as an IT system going offline – the consequences are immediate and can have direct safety and societal implications |
|
2c |
Business continuity, backup, and crisis management |
Backing up PLC configurations and SCADA projects is a fundamentally different exercise from backing up files. Standard IT solutions do not work on legacy OT systems, and many ransomware attacks specifically target the ability to recover |
|
2d |
Supply chain security |
The greatest risks in OT supply chains typically come from PLC/SCADA vendors, system integrators, and remote access providers. Security requirements must be written into contracts and followed up continuously – not only at the point of signing |
|
2e |
Security in acquisition, development, and maintenance of systems, including vulnerability handling |
Many OT systems cannot be patched without a production shutdown. Vulnerability management here means having compensating controls in place that hold until an update can realistically be applied |
|
2f |
Assessment of the effectiveness of risk management measures |
You cannot measure the effect of something you cannot see. Passive network monitoring and anomaly detection adapted to industrial protocols are prerequisites for meeting this requirement |
|
2g |
Cyber hygiene and cybersecurity training |
OT operators and engineers need cybersecurity training grounded in OT scenarios. Generic IT courses miss the mark – and phishing is a genuine entry point into industrial networks |
|
2h |
Cryptography and encryption |
Many older OT devices do not support modern encryption protocols. Decisions must be made about what is technically feasible now and what requires upgrading or compensating solutions |
|
2i |
Human resources security, access control, and asset management |
Many OT organisations do not have a precise picture of which devices are on their network. That problem must be solved before access control is even a meaningful conversation |
|
2j |
MFA, secured communications, and emergency communication systems |
Remote access to OT systems is one of the most common attack vectors. It must be protected with strong authentication – and that includes the service technician's access to the PLC |
When OT organisations conduct a gap analysis against Article 21, the same shortcomings come up time and again. Not because these organisations are irresponsible, but because OT environments are built for operations – not for documented risk management.
Most gaps are therefore not a question of willingness but of structural challenges that require an approach different from the one the IT world has shaped.
Read also: 5 Reasons NIS2 Is Harder for OT Organisations Than for Anyone Else
No complete asset inventory. You cannot assess the risk of assets you do not know exist. Many OT environments have grown organically over decades, and there is no consolidated picture of PLCs, HMIs, field devices, and communication flows. This is not just a technical problem – it is a foundational one. Everything else in the risk assessment rests on the asset inventory.
Risk assessment built on IT logic. Traditional information security risk management focuses on confidentiality, integrity, and availability. In OT, availability and functional safety are always the top priority. A risk assessment that recommends taking a system offline to apply a patch is technically correct but operationally unacceptable. The methodology must reflect OT's actual priorities.
Legacy systems cannot be scanned. Active vulnerability scanning can destabilise older PLCs and SCADA systems or directly trigger production shutdowns. Standard risk mapping tools are therefore either useless or dangerous. Passive monitoring methods and vendor documentation must be used instead.
Maintenance windows are too narrow. Planned shutdowns in production environments may be months away. NIS2 assumes a dynamic, continuous vulnerability management process – a fundamental contradiction with OT's design goal of predictability and stability.
IT and OT do not speak the same language. Risk assessment requires a shared risk picture across two worlds that have historically operated in silos. OT engineers know the systems but not the NIS2 requirements. IT security professionals know the requirements but not the systems. Management must own both – and that requires a common framework.
Knowledge lives in people's heads, not in systems. Many organisations have an intuitive sense of what is risky, but intuition is not enough. Article 21 requires documented policies and procedures. The informal knowledge held by the experienced OT engineer needs to be documented.
Article 21 does not simply require you to carry out a risk assessment. It must be documented so that management can approve it and supervisory authorities can audit it. Here is what you need, as a minimum.
The list may look long, but most organisations are not starting from zero. They simply have not formalised what is already happening. It's about getting a clear picture of where you stand and what still needs to be done.
Article 21 is complicated enough on its own, and OT makes it even more complicated. But approach it systematically, one task at a time, and you will get there.
And you do not have to do it alone.
NorthGRC's OT Workbench is built to handle NIS2 through an OT lens. It brings compliance, risk management, supplier management, incident handling, and documentation together in a single overview – designed for industrial environments.
Your risk assessment, compensating controls, and documentation all live on the same platform, ready to be presented to management or regulators whenever needed.
If you need support along the way, our consultants have hands-on experience with NIS2 implementation in OT environments. We can assist with everything from the initial gap analysis to ongoing maintenance – or take on the full engagement if that makes the most sense.
And if you are unsure how far you have come with your NIS2 implementation overall, our article "NIS2 and OT Security: How Far Along Are You – and is it When Is It Enough?" provides a practical overview of maturity levels and what it takes to reach the finish line.